If your order is subject to international customs fees:
All additional taxes, customs fees, and other expenses incurred in transporting products to the customer will be the sole responsibility of the customer.
If you are ordering from our online store, tax and shipping will be calculated at checkout. Additional customs fees may be charged depending on your region.
If you are backing a Kickstarter project, your tax and shipping will be calculated once you have filled out your backer survey for shipping.
European pricing is inclusive of VAT, Tax, and Shipping.
We do our best to mitigate high fees on behalf of our customers but customs fees are determined by individual shipping regions and the countries they serve. We have no control over how those are decided, nor can we dispute them on your behalf.
If you require extra documentation:
If you need extra information from us regarding your order in order for it to be shipped safely to you, please email us at info@magpiegames.com with an explanation of what is needed for your case. We will always do our best to help you.