Frequently Asked Questions

General

What is PbtA (Powered by the Apocalypse)?

What do the ratings on each product mean?

Where can I talk to other fans about your games?

​I need help identifying my Avatar Legends Deluxe Dice


Shipping and Order Issues

I had an issue with my order. How do I file a claim?

Can I cancel or edit my order?

How long does shipping take?

What regions do you not ship to?

Who will pay taxes/ international customs fees?

I'm trying to buy something but I'm getting an error

How do I use my coupon code?

Why is FedEx the only available shipping option?